Help for Chat Meetings

For any questions, please email; LifeRingChatCoordinator@yahoo.com

Chat Meetings

-Meeting Format

Most meetings are text based interaction, held in the LifeRing Main Chat Room where a screen and keyboard is used to read and write text.  Some meetings will be voice or video meetings. The type of meeting (text, voice, or video) is indicated on the meeting calendar schedule. You’ll need a microphone and speakers/earphones to participate in these meetings.

-Accessing the Chat Room on a PC or Laptop

To enter a meeting, open up the meeting calendar and click on the meeting that you have selected. A pop-up window will appear with the meeting link enclosed. Click on the meeting link and the chat room registration screen will appear. Click the “Enter as a Guest” selection and type in your chat name. Adobe Connect will open up a new window where your meeting will take place. See below for troubleshooting and using a tablet or smartphone.


Troubleshooting on a PC and the use of a Smartphone or Tablet

As a General rule, come a little bit early to your first chat meeting and make sure your internet connection is alive and well. For a voice meeting, make sure your microphone is connected and turned on. For video, make sure both your microphone and camera are connected and turned on.

Test, test, and test, especially if you’ve never used the equipment before or you’re using a new or untried internet connection.

Please be aware that video is going to make the most demands on your internet connection. It’s best to have a wired connection (ethernet) or a high-speed wireless feed for best user experience.

-Desktop Computers and Laptops

Google Chrome is currently the recommended browser for best user experience.  Sometimes, especially when you are using a new or different computer than normal, Adobe Connect might require an add-in called “Adobe Connect Add-in”. This should automatically be made available to install. Please install it if asked. It’s a quick install over most internet connections.  If you are having issues, please click on this Adobe link, https://na1cps.adobeconnect.com/common/help/en/support/meeting_test.htm to test your connection.

-Tablet or smartphone

Please go to the Google Play Store or the Apple App Store and install the “Adobe Connect” app. Open the app and enter in the meeting’s URL (you can copy and paste the meeting link from the meeting calendar) in the box provided and you will then be able to access your meeting in the screen that pops up. This will allow you to enter and interact with text-based meetings. Voice and video meetings are not supported by us at this time. You can try it and it might work without any issues. Adobe is constantly improving their software and the latest updated editions will more than likely provide a superior user experience.

For any questions, please email; LifeRingChatCoordinator@yahoo.com